Project/Idea Properties Module Empty in Certain Languages
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Project/Idea Properties Module Empty in Certain Languages

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Article ID: 398834

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

The Project or Idea Properties module shows empty when you are using languages that can be localized.

Steps to Reproduce:

  1. Configure Clarity to use any of the following languages:
    Catalan, Czech, Danish, Dutch, Finnish, Hungarian, Korean, Norwegian, Polish, Russian, Simplified Chinese, Turkish.
  2. Navigate to 'Projects' > 'Properties' module (actual names depend on language - as an example, for Catalan, this would be 'Projectes' > 'Detalls')

Expected Results: Properties module is displayed.

Actual Results: Properties module is empty, except by the Expand all button (which does not do anything).

Environment

Clarity 16.3.2

Cause

DE170953

Resolution

This issue is fixed in:

  • Clarity 16.3.2 Patch 1 (16.3.2.1)
  • Clarity 16.3.3

Broadcom SaaS:

  • In Broadcom SaaS Non-Prod: Fixed during the June 2025 Monthly Maintenance.
  • In Broadcom SaaS Prod: Fixed with the upgrade to Clarity 16.3.2.